Once you have ordered, you cannot wait until you receive your delicious products.

Thalia's delivery time is approximately 1-2 working days.

We will of course let you know when your order is on its way, you will then receive an email with your track & trace code. From that point on, it is useful to track it through our delivery partner, so that you know exactly when you can expect your order.

Why does it sometimes take a little longer?

Your order may have been delayed by our delivery partner, so keep an eye on your track & trace code.

When we are busy, we sometimes adjust our delivery times. This can happen around the holidays, for example.

Returns are no problem at Thalia!
Returns are always allowed within 14 days.

If you want to return one or more products, we ask you to register the return in advance by email. Please include your order number and which product it concerns, so that we can process your return as best as possible.

Returns Conditions
– Register returns in advance via email
– Returns are at your own expense
– An explanation must always be given when the packaging is opened
– Returns without prior notification will not be processed
– Legal reflection period is 14 days after receipt of your order
– Warranty claims are always replaced in the first place with a new product, if possible
– Any refund will be made within 14 days of receipt of your return to the account with which you made the payment
– Your return must contain your complete order details (copy of email order fully suffices)

Do you have questions about your return or the registration of a return? Please then Contact contact us so that we can support you in this.

With our extensive Thalia collection you have countless options to create your ideal care routine.

Please feel free Contact contact us, together we will discover which Thalia products are right for you to reveal your natural beauty.