Hooray, you've placed an order. You will receive one within an hour order confirmation and we will get to work for you straight away.

As soon as your order is packed and on its way to you, you will receive an email from us track & trace code which allows you to monitor the status with our delivery partners.

Of course we wish you a lot of fun with your products.

Once you have ordered, you cannot wait until you receive your delicious products.

We will of course let you know when your order is on its way, you will then receive an email with your track & trace code. From that point on, it is useful to track it through our delivery partner, so that you know exactly when you can expect your order.

Why does it sometimes take a little longer?

Your order may have been delayed by our delivery partner, so keep an eye on your track & trace code.

When we are busy, we sometimes adjust our delivery times. This can happen around the holidays, for example.

Naturally, we like to make it as attractive as possible to place your order online, which is why we deliver your order from €35 free of charge.

For orders within the Netherlands under €49 you pay €4.95 shipping costs.


Returns are no problem at Thalia!
Returns are always allowed within 30 days.

If you want to return one or more products, we ask you to register the return in advance by email. Please include your order number and which product it concerns, so that we can process your return as best as possible.

After your return has been delivered to us, we will refund the purchase amount as soon as possible via your original payment method. After receipt, it may take up to 14 days before we have fully processed your refund.

If the purchase amount is still not in your account after this period, we will be happy to help you with your order number and shipping receipt.

Postpay: have you opted for post-payment? We will adjust your account with Klarna after processing your return. If you have already paid for this, you will receive the purchase amount back via Klarna.

Product information

Then it seems that your favorite is probably more popular than expected. Although we would of course be happy to provide you with a copy, it may happen that it is temporarily unavailable.

Tip: keep checking the website occasionally so that you can immediately place an order when the product is back in stock.

How nice to hear that you are interested in our delicious products. Although we would like you to experience our great scents, it is not possible to send samples. You can find extensive information about our collections, fragrances and ingredients on our website.

With our extensive Thalia collection you have countless options to create your ideal care routine.

Please feel free Contact contact us, together we will discover which Thalia products are right for you to reveal your natural beauty.


We like to make payment as easy as possible for you. You can complete your order safely with the following payment methods:

– iDeal (secured via SISOW payment partner)

– Bancontact/MisterCash (secured via SISOW payment partner)

– Pay afterwards via Klarna (payment within 14 days of receipt)

– PayPal (secured via PayPal)

– Visa

– MasterCard

– Maestro

– American Express

– Apple Pay

– Google Pay

– ShopPay

* The above payment methods can be used free of charge

You can also pay afterwards with Klarna, which allows you to easily order and pay up to 14 days later. It's so easy to be able to pay when it suits you.

Tip: For some questions it is better to contact Klarna directly. For example, when Klarna does not accept your data or when you want to postpone your payment. 

After you have placed your order, you will usually see that the purchase amount has been immediately debited from your account. Is something unclear? Then take Contact contact us via customer service

Business related questions

We are of course honored that you are exploring the possibilities of selling our products.

Thalia Cosmetics is a wholesaler of care products. You can contact us for natural products and beauty products. We are the exclusive distributor of Thalia products in Western Europe.

Thalia products have been available in the Netherlands since 2010 and are directly available from our own stock on

The natural soaps, shampoos, lotions, hair masks, oils, creams, body sprays and more from the Thalia brand are made from natural ingredients and herbs and are enriched and prepared with natural extracts and oils obtained from nature in well-maintained laboratories. .

Do you have a store, webshop or wholesaler? then we may be able to provide your range with Thalia products.
Please contact us for more information Contact contact us via customer service.

All Thalia products have undergone quality control at every stage and are offered with care by Thalia Cosmetics - cosmetics wholesaler.

Thalia – Natural Beauty