Shipping

Hooray, you have placed an order. Within an hour you will receive oneOrder confirmationAnd we started working immediately.

Once your order is packed and on your way, you will receive one from usTrack & Trace CodeWith which you can monitor our delivery partners status.

We naturally wish you a lot of fun with your products.

Once you have ordered, you cannot wait until you receive your delicious products.

We will of course let you know when your order is on its way, you will then receive an email with your track & trace code. From that point on, it is useful to track it through our delivery partner, so that you know exactly when you can expect your order.

Why does it sometimes take a little longer?

Your order may have been delayed by our delivery partner, so keep an eye on your track & trace code.

When we are busy, we sometimes adjust our delivery times. This can happen around the holidays, for example.

Naturally, we like to make it as attractive as possible to place your order online, which is why we deliver your order from €35 free of charge.

For orders within the Netherlands under €49 you pay €4.95 shipping costs.

Returns

Returns are no problem at Thalia!
Returns are always allowed within 30 days.

If you want to return one or more products, we ask you to register the return in advance by email. Please include your order number and which product it concerns, so that we can process your return as best as possible.

After your return shipment has been delivered to us, we will deposit the purchase amount as soon as possible through your original payment method. After receiving it can take 14 days at the latest before we have fully processed your refund.

If the purchase amount still does not stand in your account after this period, we are happy to help you on the basis of your order number and shipping.

Postpay: Do you have chosen to pay afterwards? We accept your account at Klarna after processing your return. If you have already paid it, you will receive the purchase amount back via Klarna.

Product information

Then it seems that your favorite is probably more popular than expected. Although we naturally like to delight you with a copy, it may happen that it is temporarily unavailable.

Tip: Keep checking the website occasionally so that you can immediately place an order when the product is back in stock.

What nice to hear that you are interested in our delicious products. Although we would like to let you experience our great scents, it is not possible to send samples. You can find detailed information about our collections, scents and ingredients on our website.

With our extensive collection of Thalia you have countless opportunities to make your ideal care routine together.

Reassure Contact us, together we discover which products Thalia in your suit to reveal your natural beauty.

Pay

We like to pay as easy as possible for you. The following payment methods can safely complete your order:

- iDeal (Sisow secure payment partner)


- Bancontact / Mister Cash (Sisow secure payment partner)


- Postpay with Klarna (Payment within 14 days of receipt)


- PayPal (secured by PayPal)

- Visa

- MasterCard

- Maestro

- American Express

- Apple Pay

- Google Pay

- Shop Pay

* Above payment methods are free to use

You can also pay us with Klarna afterwards, this system can easily and pay up to 14 days later. But so easy to pay when it suits you well.

Tip: For some questions you better by contacting Klarna. Klarna example if your data does not, or if you want to postpone your payment.

After you've placed your order, you usually see the purchase amount directly from your account is debited. Is something unclear? Then please Contact us by the customer

Business related questions

We feel honored that obviously you explore the possibilities to sell our products.

Thalia Cosmetics is a wholesaler of care. You can contact us for natural products and beauty products. We are the exclusive distributor of Thalia products in Western Europe.

Thalia products have been available in the Netherlands since 2010 and are available directly from their own stock on Thalia.nl.

Natural soaps, shampoos, lotions, hair masks, oils, creams, body sprays and more of the Thalia brand are made from natural ingredients and herbs and are enriched and prepared with natural extracts and oils obtained from nature in suitable laboratories .

Do you own a store, shop or wholesale; we can provide your range of possible Thalia products.
For more information Contact us by the customer.

Thalia products have undergone quality control at every stage and presented with care by Thalia Cosmetics - cosmetics wholesale.

Thalia - Natural Beauty