Privacy policy

When you visit this website, we collect different data for different purposes. Below is explained which data we collect, for what purposes, how we obtain the data, what your rights are and how you can exercise them. respects your privacy and ensures that all your personal data is treated confidentially.

About is an (online) store in sustainable organic and natural care products. is part of Thalia Cosmetics (hereinafter referred to as

Personal data and data processing
In order to be able to offer you a good and personal service, we need some information from you. When you register with us, your name, (email) address and telephone number will be stored. This data is only used for services that you have specifically requested, so when you place an order with us or when you adjust your data. processes three types of data:
identity, payment and traffic data.

a. Identity data
These are data that you enter during the order or registration process:
Postal Code
E-mail address
Phone numbers)

We use the order data to process your order and to deliver the package to you as soon as possible. Your e-mail address and telephone number can be useful if, for example, there is something with your package. The email address you enter here will not be used for marketing purposes.

When you register on our site, you can indicate whether you want to receive our digital newsletter with interesting offers. If you would like to receive our newsletter, please tick the box. If you want to unsubscribe from the newsletter, you can always do this via the link in the newsletter or by sending us a reply e-mail with the request to unsubscribe. Your other data will not be used for marketing purposes and we will not provide it to third parties for commercial purposes.

b. Payment details
When registering payment details, we only note your payment method. Of course, bank details are not stored and every payment option is secured.

c. Traffic data
With traffic data you can think of registering an IP address*, installing a cookie and registering click behavior and analyzing your navigation on our website.

We use the traffic data to analyze the surfing behavior of our visitors. We look at how the navigation is used, which pages are visited and which articles are ordered, so that we can improve the familiarity, functionality and content of our site (and digital newsletters).

*An IP address is an Internet Protocol address that points to a unique destination on the Internet.

Goals and data processing
Below is indicated for which purpose(s) collects your data. has the following specified goals in mind when processing your data:

a. processes identity data for administrative purposes, such as:
– processing your order (administrative)
– the delivery of your order to the delivery address chosen by you (administrative)

b. processes payment data for administrative purposes, namely:
– the payment of your order

c. processes traffic data for communication purposes, such as:
– promoting the user-friendliness of the site

Link through our website
The website may contain advertisements from third parties or links to other sites that are not under the control of is in no way responsible for the content or compliance with the privacy rules by the administrators of the sites concerned. In addition, the inclusion of links to other sites does not imply any endorsement of with regard to the content of such sites.

Secure Pages
The entire webshop and the online payment options are secured. The pages are protected with SSL, so that your data is sent encrypted and it is impossible for third parties to see your (credit card) details. You can check the security by right-clicking on the payment page and selecting 'Properties'. You will now get a window with the connection details. 'Connection' states that it is an SSL connection. Your credit card details, such as the number and expiry date, are of course not stored.

Origin of data
The data that processes are obtained from visitors and customers, which you provide yourself via provides your data to a limited circle of third parties who process the data for administrative purposes. In addition, will not provide your data to other third parties, except insofar as laws and regulations oblige us to do so. The data will only be used for the purposes described in this privacy policy.

Rights of visitors and our clients
As a visitor or customer of our website you have the right to contact us with the request to inform you whether our organization processes your data. Within four weeks of the request, we will inform you in writing which data is processed, for what purposes this data is processed and where this data comes from, to whom it is provided and for what purposes this is done.

You also have the right, by means of a specific request, to improve, supplement, delete or protect your personal data. You can make this request if the data is factually incorrect, incomplete or irrelevant for the purposes of the processing, or if it is processed in violation of the law.

The persons who act under the authority of the controller, as well as the controller himself and those who have access to personal data, are obliged to maintain the confidentiality of the personal data of which they become aware, except insofar as they are obliged to make announcements by law or regulation.

To prevent unauthorized access to your personal data, has taken various security measures, including measures against unauthorized access, unauthorized use, unauthorized modification, unlawful and accidental destruction and accidental loss.

If, after reading this privacy policy, you still have questions about the protection of your privacy during your visits to our website, please do not hesitate to contact us in writing, by telephone or by e-mail. may amend this privacy policy in the interim if developments occur in areas such as technology, legislation, processing or provision. Changes will be announced via this page.

Last change: April 23, 2018